Our Standard Return policies do not apply to all items. Exceptions to our Standard Return policies and instructions on how to return these particular items appear below.
Customized / Personalized Products and Autographed Collectibles
All sales are final for customized products and autographed collectibles. These items cannot be returned. If an error occurred in your order process or packaging, please contact a Customer Service Specialist at 877-841-2216.
Software and Electronic Media Products
- Computer Games
- VHS Tapes
If you wish to return a media product, you may return the product, unopened, within 30 days of delivery for a full refund of the purchase price, minus shipping, handling, gift wrap, or other non-refundable charges.
Click here for more information on how to return the product.